Coronavirus (COVID-19) update

(Effective April 1, 2022)

In response to changes in restrictions regarding the COVID-19 Virus, we have updated our policies. Masks are encouraged but not required for clients to enter the building regardless of vaccination status. Our goal is to minimize the risk of exposure to the virus and prioritize the health of your family and our ophthalmology team. We kindly ask that if you are experiencing any symptoms of COVID-19 (i.e. fever, shortness of breath, dry cough, fatigue, etc.), please reschedule your appointment after your symptoms have resolved. Our waiting room is currently NOT in use to limit contact between our other clients and their pets. For scheduled initial examination, recheck examination appointments, and surgery patient admission, we are offering either an in-person/curbside hybrid appointment OR a curbside appointment. Drop-off/work-in/emergency appointments will continue as curbside appointments. Technician appointments and medication pick-up will also remain curbside. For ANY type of appointment, please wait in your vehicle and call our office at 571-577-6667 upon arrival. A staff member will guide you through the examination process.

In-Person/Curbside Hybrid Appointments:

Available for initial and recheck appointments, surgery patient admission scheduled ahead of time ONLY.

  • Please wait in your vehicle and call our office at 571-577-6667 when you arrive.
  • A staff member will escort you and your pet into a sanitized exam room to obtain an updated history, review current medications, and perform initial diagnostic testing.
  • Dr. Samuel will complete her eye examination on your pet and go over her findings and recommendations with you. Once a treatment plan has been created, our technicians will go over discharge instructions and provide any necessary medications.
  • Scheduling of recheck appointments and payment for services rendered will be completed in our office.

Curbside Appointments:

Available for initial and recheck appointments scheduled ahead of time, surgery patient admission, technician diagnostic appointments, and all drop-off, work-in, emergency appointments.

  • Please wait in your vehicle and call our office at 571-577-6667 when you arrive.
  • A technician will either call you or come to your vehicle to obtain an updated history, review current medications, and relay pertinent details to you regarding your pet’s examination.
  • We will bring your pet into our office for their examination with Dr. Samuel.
  • Once your pet’s eye examination has been completed, we will bring your pet back to your vehicle and ask that you wait in your vehicle until Dr. Samuel has discussed her findings and recommendations with you either in-person or by phone.
  • We will bring out any medications and discharge instructions to your car and go over the discharge instructions. Scheduling of recheck appointments and payment for services rendered will be completed via phone. If paying by check, a staff member will come to your vehicle to assist you.

Additional COVID-19 Information:

  • Updated on May 26, 2020-Testing Animals for SARS-COV-2
  • Routine testing of animals for COVID-19 is NOT recommended by the (American Veterinary Medical Association (AVMA) and Centers for Disease Control and Prevention (CDC) at this time.
  • COVID-19 is the result of an infection with severe acute respiratory syndrome coronavirus 2 (or SARS-CoV-2). Current expert understanding is that SARS-CoV-2 is primarily transmitted person-to-person. At this time, there is no evidence that animals can readily spread SARS-CoV-2 to people. Based on the limited data available, the risk of animals spreading COVID-19 to people is considered to be low.
  • Click here to learn more about SARS-CoV-2 in animals from the American Veterinary Medical Association

Ocean Veterinary Ophthalmology sincerely appreciates your patience and understanding as we take precautions to ensure that our staff can continue to safely care for your furry family members and to keep your family and ours healthy and protected during the process.